The SuperBuy QC Spreadsheet is a powerful tool designed to give you real-time visibility
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Upon accessing your personal SuperBuy Spreadsheet, you will see columns typically including:
- Item ID/Picture:
- Status:
- Approval/Rejection Action:
- QC Notes & Findings:
- Date Stamps:
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When you are satisfied with the QC photos and report:
- Locate the row for the specific item.
- Find the "Action""Your Decision"
- Select "Approve""OK to Ship"
- The spreadsheet will automatically update the Status
Tip: Approved items can be grouped for consolidated shipping.
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If an item fails to meet quality standards:
- In the same "Action""Reject""Request Return/Exchange."
- Immediately use the "QC Notes" column:
- This action alerts your SuperBuy agent, who will then communicate with the seller to initiate a return or exchange based on your notes.
The rejected item's row is often highlighted, providing a clear visual alert for follow-up.
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Effective use of the notes section is key to a smooth process:
- For Agents:Please measure inseam lengthCheck logo stitching.
- For Yourself:Green is darker than in product photos. Approved anyway.
- For Tracking:03/15 - Requested extra photos of zipper. Received, looks good.
This creates a permanent, searchable history for each transaction.
Key Benefits of Using the QC Spreadsheet
Real-Time Tracking
Eliminate guesswork. See the live status of every item's inspection without waiting for email updates.
Centralized Communication
Keep all item-specific notes, agent instructions, and findings in one dedicated location, preventing lost information.
Decision Accountability
Maintain a clear, timestamped record of your approvals and rejections for future reference or dispute resolution.
