LoongBuy's integrated shipping system offers a powerful, built-in tracking feature, enabling you to monitor your parcel's every step from the warehouse to your doorstep. This guide will walk you through the process.
Accessing Your Tracking Information
Navigate to "My Orders" in your LoongBuy account. Locate your specific order and click the "Track Shipment"
Tip:
Understanding Shipping Statuses
Here are the key statuses you may encounter:
- Order Processed:
- Dispatched/Picked Up:
- In Transit:
- Arrived at Customs:
- Customs Cleared:
- Out for Delivery:
- Delivered:
- Dispatched/Picked Up:
Interpreting Weight Updates
The tracking page may show parcel weight. A change
Checking Customs Progress Efficiently
The "Arrived at Customs"
Pro Tips for Smooth Tracking
- Bookmark your tracking page for quick access.
- Allow 24-48 hours for tracking statuses to update after a scan event.
- If a status seems stuck for an unusually long time (e.g., over 10 business days), contact LoongBuy customer support for assistance.